Solutions – m360
Smarter Patient Payments.
Predictable Cash Flow.
Collecting from patients is no longer just about balances.
It’s about behavior, and m360 knows how to act on it.
Patient Payments Are
the New Financial Risk
More care is shifting to high-deductible plans. And providers are being asked to act like bill collectors.
The results? Collections are unpredictable, staff are overwhelmed, and revenue is slipping through the cracks.
- Most systems only show balances, not likelihood to pay.
- Manual follow-ups waste time and alienate patients.
- Traditional segmentation doesn’t drive results.
- Teams don’t know who to prioritize, or how.
Predictive Intelligence
for Patient Revenue
m360 is powered by Mia, Minset’s multi-skilled AI agent.
It uses behavioral modeling and financial data to predict how, when,
and if a patient is likely to pay, so your team can focus where it counts.
Identifies payment
likelihood before the first
statement goes out.
Recommends the right outreach strategy for each patient.
Prioritizes accounts by risk and opportunity.
Integrates directly into existing patient payment systems and workflows.
“We’ve seen a major lift in collections, and a major drop in patient complaints. m360 lets us be smarter and more human at the same time.”
How it Works
Analyzes patient
payment behavior using internal
and third-party data.
Stratifies accounts by
predicted outcome and urgency.
Syncs with existing
patient billing tools for outreach
and follow-up.
Improves continuously
with every new interaction
and outcome.
The Results?
- RHigher patient collection rates
- RFewer outbound calls and letters
- RPersonalized outreach
- RSmarter prioritization = efficiency
Experience the , Minset Difference
Collect more, without burning out your staff or alienating your patients.
- $See How We Prevent Denials
- $See How We Help with Coding